| About Us Payment We accept Credit Card, Debit Card payments via [PAYMENT GATEWAY NAME]. Cards we accept, (MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch). The goods will not be delivered until the customer's funds that have been paid to Timothy Richards have cleared in full. Order Notes Please note that all transactions will be carried out in £GBP. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Timothy Richards monitor prices on a daily basis. We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, Timothy Richards reserves the right to decline orders for bulk or high value purchases. Delivery "Shipping wil take up to 5-10 working days.(Not applicable to Hawaii & Alaska)" "Enquiries for Alaska and Hawaii Please e-mail us at info@timothyrichards.com and we will advise on cost and timing by return e-mail". Credit Card Security At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. Privacy Policy We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals. Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it. Returns Policy & Guarantee We guarantee your satisfaction. All of our products come with a no fuss guarantee. In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm Contacting us Please contact us at the details below: Postal Address: Timothy Richards Architecture Gallery Widcombe Old School Alton Place Bath, BA2 4PR Unlawful or Prohibited Use You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Timothy Richards or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it. Web Site Terms of Use All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Timothy Richards owns the copyright in all materials on this site. Copyright All contents and information on this site including without limitation text, graphic and images, is the property of Timothy Richards or the property of their respective owners and is protected by United Kingdom copyright laws. Tradmarks All trademarks that appear on this site are the property of their respective owners Our Contact details: Timothy Richards, Bath England Architecture Gallery Widcombe Old School Bath BA2 4PR United Kingdom Phone: 01225 311499 Fax: 01225 311664 Email: timothyrichards [at] talktalkbusiness [dot] net My VAT Registration Number Company number: <Put company number here> |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling <A fixed charge of £8.50 will be made for eacj order to the UK mainland. Delivery outside the UK mainland and overseas will be quoted for each order. > |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01225 311499 (International +44 01225 311499) or fax us on 01225 311664 or write to us at Architecture Gallery Widcombe Old School Bath BA2 4PR United Kingdom |
| Privacy Policy Timothy Richards, Bath England do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |